Modern Live Chat Software
Deliver happiness & collect feedback. Beautifully.
Boost sales, solve issues in real time, for free.
Live chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your service: identify problems, collect contact info and understand your customers better. It’s really easy with Chatra.
Work from a web dashboard or desktop apps for Windows & Mac. Even on the go we’ve got you covered with Android & iOS apps.
Distinctive Features:
- Live typing insights. See what customers type before they hit "send".
- Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.
- Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
- Lead capture. Chatra collects contact info even when you are offline or unavailable, so that you can get back to customers even if they left your site.
- Triggered actions. Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
- Free forever plan. Up to 5 agents can be online at the same time.
Live Chat done right:
Not all live chats are born equal. Chatra delivers where others fail. That’s how it’s different:
- Keeps history. As in a smartphone, past conversations are available for you and your customers. For them, even if they close the browser.
- Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
- Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.
Simple, straightforward pricing
- Free plan, or $9 per agent/month
Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered. Sign up to download!
For all features check https://chatra.io
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