Live Support Desk puts voice, text, and video chats right in your WordPress site. Designed to work whether you are on your own or have a support team of agents. Quick and easy to install.
Easy to install : our intuitive configuration menu lets you quickly insert live chat windows right into the your site. Just select your preferences and the short code is generated for you.
Simple for your visitors : when people visit your site they’ll see clickable chat windows right in the pages you choose. One click and they’re connected to someone who is ready to help them out. This all happens without a visitor ever needing to download an external application or leave your site.
Control every aspect of the chat : Different chat styles can be selected between text only or video and voice chats. Choose to enable or disable text chatting as part of your voice or video chats. Use different chat styles in different pages. In addition, choose whether or not to give your visitors and agents control of their media functions, such as cutting their web cam or audio feed with just the click of a button.
White brand : our clean, neutral interface looks natural in the page. Customize everything from the size of the display to the features that appear in the window.
Adapted to your organisation : Add agent logins and define their roles and streamline requests to the right agents. Set up an agent chat window to receive any chat requests they are assigned to handle. So no need to give employees access to your WordPress Dashboard.
Adapted to your process : Use a waiting queue that lets clients know their place in line or use a regular Accept/Ignore request management style that notifies you when somebody wants to chat. Possibility to display a custom page in place of the chat window when nobody is on line.
For more details, check out our website http://plugins.bistri.com/
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