Where Heard for WooCommerce

Knowing exactly where your customers are coming from is crucial when developing your ongoing marketing strategy. Capturing this information when your customers place orders on your website should be high on your list of priorities.

Where Heard for WooCommerce removes the need for any bespoke development to add this feature. Once installed, the plugin offers the following functionality:

  • A new section is added to the checkout with a customisable dropdown containing a list of options for them to choose from, as well as an optional explanation.
  • Configurable settings added to the Products tab in the WooCommerce settings:
    • Checkbox to enable/disable the feature
    • Label for the dropdown e.g. 'Please tell us how you find our website.'
    • Heading field for the Where Heard section at the checkout (optional, defaults to 'How did you hear about us?')
    • Description field to explain the reason for the question to the customer.
  • Where Heard column added to the Orders screen containing the option the customer selected.
  • The option the customer selected will be added to the order details section of the Edit Order screen and will also be added to order confirmation email that is sent to the shop administrator.
  • Where Heard column and associated data will be added automatically to CSV files exported using the WooCommerce Order/Customer CSV Export plugin.

Where Heard for WooCommerce is also fully translatable: both in the admin area and on the front-end.

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